The Sumner Hotel London, London - Reviews, Room Options & Prices 2025

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About the Hotel

54 Upper Berkeley Street, London, United Kingdom, W1H 7QR

The Sumner Hotel, a 4-star townhouse in Westminster Borough, combines award-winning management with contemporary luxury design. The property features complimentary buffet breakfast, free WiFi, and an elegant living room lounge with original fireplace and timber floors.

Modern Room Amenities

The Sumner provides air-conditioned rooms equipped with widescreen LCD TVs, free broadband, and minibars with complimentary water. Secondary glazing ensures quiet in all front-facing rooms.

Fresh Breakfast Selection

A buffet breakfast features fresh fruits, continental cheese, cold meat selection, croissants, cakes and cooked options.

Elegant Common Areas

The intimate sitting room at The Sumner Hotel offers drinks service in a setting with an original fireplace and timber floors.

Central London Location

Located steps from Marble Arch tube station, the hotel provides access to Oxford Street shopping, West End entertainment, and Hyde Park within 5 minutes walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

16 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Room

Max:

2 persons

12 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Executive Room

Max:

2 persons

16 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

London 1.6 mi

Airports

London City (LCY) 11.2 mi

London Heathrow (LHR) 16.7 mi

Train

Marylebone Station3000 ft

Metro stations

Marble Arch Tube1000 ft

Bus

Bus stop1000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Baggage storage

Locker room

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Baggage storage
Locker room
Elevator
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink

Business

Fax/Photocopying

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

54 Upper Berkeley Street, London, United Kingdom, W1H 7QR

Map view

street view

54 Upper Berkeley Street, London, United Kingdom, W1H 7QR

City landmarks

Museums

The British Museum

1.5 mi

Garden

Buckingham Palace

1.3 mi

Parks

Hyde Park

4100 ft

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.0 mi

Square

Trafalgar Square

1.5 mi

Museums

Victoria and Albert Museum

1.4 mi

Museums

National Gallery

1.5 mi

Marylebone Rd

Madame Tussauds London

1.6 mi

Museums

Science Museum

1.3 mi

Great Central House

Marylebone Tube

3400 ft

Museums

Natural History Museum

1.5 mi

Oxford Street

1.3 mi

Church

Westminster Abbey

1.8 mi

Elizabeth Tower - Houses of Parliament

Big Ben

1.9 mi

87-135 Brompton Rd

Harrods

1.3 mi

Art object

Sherlock Holmes Museum

1.2 mi

Square

Piccadilly Circus

1.5 mi

Museums

Apsley House

1.1 mi

Zoo

ZSL London Zoo

1.4 mi

Palace

Kensington Palace

1.4 mi

Park Lane

Marble Arch Tube

2800 ft

Palace

St James's Park

1.4 mi

400 Oxford St

Selfridges London

2600 ft

Parks

Kensington Gardens

1.1 mi

Mosque

Regent's Park

1.4 mi

Praed St

Paddington Tube

4200 ft

Public Building

Houses of Parliament

1.9 mi

Nearby

Gallery

Wallace Collection

2000 ft

Restaurants

Spaghetti House

800 ft

12 Woodstock Street

Vinoteca Marylebone

300 ft

15 Seymour Place

GAIL's Bakery Seymour Place

200 ft

4-6 Seymour Place

Donostia Restaurant

400 ft

10 Seymour Place

Sandy's

300 ft

14 Seymour Place

Lurra

400 ft

9 Seymour Place

The Crescent Restaurant & Lounge

400 ft

34-40 Great Cumberland Place

Hankies Marble Arch

400 ft

61 Upper Berkeley Street

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.8

Location

8.6

Service

8.0

Dining

7.4

4.5/5 based on 1463 reviews

#252 of 1,083 hotels in London based on Tripadvisor

Joanne

United Kingdom, February 2025

7.4/10

The location of The Sumner Hotel is fantastic. being so close to Hyde Park and central attractions is a definite bonus. However, my experience was marred by several maintenance issues in the room, such as broken bathroom tiles and a lack of proper heating. While the staff were friendly and accommodating, the overall condition of the facilities left much to be desired.

Rooms

5.0

My room needed refurbishment, with cracked floor tiles and a broken lamp. The heating didn’t work well, making it uncomfortable during the nights.

Service

5.0

The staff were attentive and friendly, but there was a significant misunderstanding regarding the complimentary wine I arranged for my mum's birthday, which left her feeling embarrassed and upset.

Location

5.0

The hotel's location is unbeatable, just off Oxford Street and near Marble Arch, making it easy to explore the city.

Dining

5.0

I was disappointed to find that breakfast was no longer included, despite my previous experience that suggested it might be.

Facilities

5.0

The lack of in-room coffee facilities was frustrating, and I found the Wi-Fi to be unreliable during my stay.

Matt

United Kingdom, February 2025

5.8/10

My stay at The Sumner Hotel was mostly pleasant, with a fantastic location just a couple of minutes from Oxford Street and very attentive staff. However, my room was a bit underwhelming in terms of size and amenities. Nevertheless, the cleanliness and the quality of breakfast were definitely highlights.

Rooms

7.0

I found my room to be quite small and it had a wall view, which was a bit disappointing. However, it was very clean and the mattress was comfortable, even if it did have a slight sink on one side.

Service

10.0

The staff were amazing. especially Kanishk, the night manager, who provided helpful suggestions for dining and sightseeing. Their attentiveness made a positive impact on my experience.

Location

9.0

The location was ideal, just a stone's throw from Marble Arch and Oxford Street, making it perfect for exploring the city. It was also close to Hyde Park, which I appreciated.

Dining

8.0

Breakfast was quite enjoyable with a good variety offered, although I found it strange that only one type of meat was available at a time. Overall, it met my expectations for a hotel breakfast.

Facilities

6.0

There were some amenities like air conditioning and a mini-bar, but I was disappointed by the lack of drink-making facilities in my room. This was a letdown.

Rosie

United Kingdom, February 2025

7.4/10

My stay at The Sumner Hotel was quite enjoyable, mainly due to its fantastic location near Hyde Park and the accessibility to public transport. The cleanliness of the hotel was also impressive, making me feel comfortable throughout my visit. However, I did encounter some issues, like the elevators being out of service for my entire stay and the bathroom needing updates.

Rooms

8.0

The room was clean and comfortable, though I felt the bathrooms could use some modernizing. I appreciated the bed's quality, which contributed to a good night's sleep.

Service

Location

10.0

This hotel boasts an ideal location, just a minute's walk from Hyde Park and close to the tube, making it easy to explore Central London.

Dining

9.0

I found the breakfast to be delicious, with plenty of options that were fresh and satisfying, setting a positive tone for my day.

Facilities

7.0

While the Wi-Fi was spotty in my room, the hotel offered various amenities, including room service and housekeeping, which I found helpful.

Tony

United Kingdom, January 2025

6.0/10

My stay at The Sumner Hotel was mostly good, with a charming atmosphere and superb breakfast. The location couldn't be better, right near Marble Arch and Hyde Park, making it easy to explore the area. However, I did encounter some issues with the bathroom cleanliness that lowered my overall impression.

Rooms

8.0

The room was spacious and comfortable, which was quite a luxury for the area. However, I noticed that the bathroom could have been cleaner. I also dealt with some annoying water accumulation in the shower that needed attention.

Service

9.0

The staff were exceptionally friendly and accommodating. They were quick to respond to my requests and made me feel welcome through my stay.

Location

10.0

Being so close to major attractions like Oxford Street and Hyde Park made my sightseeing effortless. I loved that I could easily hop onto public transport from the hotel.

Dining

9.0

Breakfast was a highlight, offering a fantastic variety. I especially appreciated the fresh options available, making for a wonderful start to my day.

Facilities

7.0

The hotel had all the essential amenities needed for a comfortable stay, such as Wi-Fi and air conditioning, although I could see some areas that needed a bit more upkeep.

Patricia

United Kingdom, December 2024

5.6/10

My stay at The Sumner Hotel was a mixed experience. The excellent location near Hyde Park and Oxford Street made it easy to explore the city. The staff were attentive, enhancing the charm of the hotel, but I encountered some discomfort with my room's dated features, and there were a few issues that could have been addressed more proactively.

Rooms

6.0

The room I stayed in was spacious but felt a bit dated. My shower had trouble adjusting temperatures, which made washing a bit of a challenge. Overall, though the room was mostly clean, I wouldn't rank it as a five-star experience.

Service

8.0

The service was generally good, with staff being helpful and friendly. They were quick to respond to requests, which I appreciated. My one concern was that they didn't follow up on some issues I raised during my stay.

Location

9.0

The location of The Sumner is fantastic, just a short walk from Marble Arch and Hyde Park. It really suited my sightseeing needs with easy access to nearby attractions.

Dining

6.0

Breakfast had a decent selection, but I felt the coffee could have been better. It was a good start to the day, but not the standout feature I hoped for.

Facilities

5.0

The hotel had the basic amenities I needed, such as Wi-Fi and a mini-bar. However, the elevator was out of order during my visit, which was inconvenient, especially since I was on the higher floors.